Frequently Asked Questions
💡 1. What type of hair do you sell?
We offer 100% unprocessed human hair bundles, closures, frontals, and wigs. All products are crafted for durability, style versatility, and natural textures ideal for Black women.
💡 2. How long does KIWI® human hair last?
With proper care, KIWI® hair can last 6 to 12 months or longer. Use sulfate-free products and protect the hair at night to maintain its quality.
💡 3. Can I bleach or dye the hair?
Yes. Our hair is dyeable and bleach-friendly. However, we strongly recommend having a professional stylist perform any chemical processing to ensure the hair stays healthy.
💡 4. How many bundles do I need for a full head?
- 8"–14" → 2–3 bundles
- 16"–22" → 3–4 bundles
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24"–30" → 4+ bundles
Add a closure or frontal for a full protective style.
💡 5. How do I track my order?
Once your order ships, you will receive an email with the tracking number. You can also log in to your account on our website to check order status anytime.
💡 6. Do you ship internationally?
Yes, we ship worldwide. International shipping fees and delivery times vary depending on the destination and shipping method selected at checkout.
💡 7. What is your return & refund policy?
We offer a 30-day return policy for unused, unwashed, and unaltered products in their original packaging. For details, please refer to our Return & Refund Policy.
💡 8. Do you offer wholesale pricing for salons or resellers?
Yes! We welcome wholesale partnerships. Please email us at service@fullyrightonbeauty.com with your business name, location, and type of store to apply.
💡 9. How can I contact customer service?
- For consumers: service@kiwihairbeauty.com
- For wholesale/distributors: service@fullyrightonbeauty.com