Return & Refund Policy
Return & Refund Policy
Thank you for shopping with KIWI Hair Beauty. We take pride in offering premium 100% human hair products. Please review our return and refund policy carefully.
✅ Returns
We accept returns within 7 days of delivery, under the following conditions:
- Hair must be unused, unwashed, unaltered, and in original packaging
- Lace, bundle ties, and product tags must remain intact
- Return request must be submitted to service@fullyrightonbeauty.com within 7 days
📦 Customers are responsible for return shipping costs.
❌ Non-Returnable Items
We cannot accept returns for:
- Hair that has been worn, washed, dyed, bleached, cut, or installed
- Custom wigs or special-made orders
- Final sale or clearance items
- Lace items with damage or removal
🔄 Exchanges
We do not process direct exchanges. If you want a different item, please return the original product (if eligible) and place a new order.
💰 Refunds
Once we receive and inspect the returned item(s), we will notify you via email.
- Approved refunds will be issued to the original payment method
- Processing time: 5–7 business days after approval
- Shipping charges are non-refundable
🛡 Restocking Fee
We do not charge any restocking fees.
Eligible returns will receive a full product refund (excluding shipping).
📞 Questions?
Feel free to contact us:
📧 Email: service@fullyrightonbeauty.com
📞 Phone: +1 (832) 721-1007
KIWI Hair Beauty reserves the right to deny returns that do not meet the above conditions.
Bring Out the Queen in You.