Return & Refund Policy for Human Hair Products
Understanding Our Return & Refund Policy for Human Hair Products
Return & Refund Policy
Thank you for shopping with KIWI Hair Beauty. We take pride in offering premium 100% human hair products. Please review our return and refund policy carefully.
✅ Returns
We accept returns within 30 days of delivery, under the following conditions:
- Hair must be unused, unwashed, unaltered, and in original packaging
- Lace, bundle ties, and product tags must remain intact
- Return request must be submitted to service@fullyrightonbeauty.com within 20 days
📦 Customers are responsible for return shipping costs.
❌ Non-Returnable Items
We cannot accept returns for:
- Hair that has been worn, washed, dyed, bleached, cut, or installed
- Custom wigs or special-made orders
- Final sale or clearance items
- Lace items with damage or removal
🔄 Exchanges
We do not process direct exchanges. If you want a different item, please return the original product (if eligible) and place a new order.
💰 Refunds
Once we receive and inspect the returned item(s), we will notify you via email.
- Approved refunds will be issued to the original payment method
- Processing time: 5–7 business days after approval
- Shipping charges are non-refundable
🛡 Restocking Fee
We do not charge any restocking fees.
Eligible returns will receive a full product refund (excluding shipping).
📞 Questions?
Feel free to contact us:
📧 Email: service@fullyrightonbeauty.com
📞 Phone: +1 (832) 721-1007
KIWI Hair Beauty reserves the right to deny returns that do not meet the above conditions.
Bring Out the Queen in You.
High-Quality Human Hair Returns
At our company, we value quality and customer satisfaction. Therefore, when you purchase human hair products, we ensure that they meet high standards. If, for any reason, you are dissatisfied with the human hair you receive, our return policy is straightforward. Customers can initiate a return within 30 days of delivery, so long as the products are unused and in their original packaging. This way, you can shop with confidence knowing there are options if the product isn't to your liking.
Simple Refund Process
Processing refunds for human hair products is designed to be hassle-free. Once we receive your returned items, our team will inspect them to confirm their condition. If everything checks out, we will initiate your refund within 7 business days. Thus, it is important to keep the original packaging and tags until you are sure you are satisfied with your purchase. We believe this approach ensures you have peace of mind while shopping.
Exchanges for Better Fit
If the human hair products you ordered do not meet your expectations, we offer an exchange option too. This is especially helpful if you wish to try a different length or color. Simply contact our customer service within 30 days, and they will guide you through the exchange process. We are committed to providing a solution that works for you, ensuring that you are satisfied with your final purchase.